Where Every Person & Every Disorder is Accepted
We Specialize In Meeting You Where You Are
Whether you are at the beginning phases of your treatment or towards the end, we will meet you right there. We specialize in treating what society considers the outliers, the people who don’t fit the mold. Sometimes we have direct conversations, sometimes we laugh, sometimes we cry, and sometimes silence is the answer. No matter where you are, we can’t wait to get started with you.
We started Prime Counseling in order to give our client’s the perfect place to work on their healing journey.
Our counselors have been in your shoes. We have sprinted to our own therapy session during a lunch break and realized we forgot to leave time to eat. We have had baby-sitters cancel and needed to switch to online therapy at the last minute. Fought to be heard by someone who clearly doesn’t get it or us. This is why we created Prime Counseling; to fit our client’s personal needs and surpass their expectations of care.
When you read our therapists’ bios, you will see that we are not shy about our own mental health diagnoses and struggles. We work with the behaviors and diagnoses that we have walked through ourselves. The owner of Prime, Jennifer Shotwell, often shares about her recovery of Borderline Personality Disorder and substance use. The niche areas of mental health that we work with can often feel misunderstood at a typical counseling practice.
Jen Shotwell’s Story:
My story includes feeling misunderstood and overwhelmed due to incorrect information being shared with me in therapy. I felt that everyone continued to focus on the external coping skills and behaviors. I kept being told '“stop drinking” when seeking substance abuse help or “you need to be nicer” when seeking support for broken friendships. I remember feeling that I would never get the help I needed. It wasn’t until I had messed up my life pretty bad that someone finally asked what else was going on. At Prime Counseling, we skip the first part and immediately dive into the core issues negatively impacting your life and relationships.
Testimonials
“Jen and her team are all amazing therapists who deeply care about giving their patients the best care. I love collaborating with her, and I would be happy with any of my patients seeing them. They are so knowledgeable and experienced!”
— Everest Goldstein
Founder - M.Ed, MSN, PMHNP-BC, IFMCP
“Jen Shotwell is the real deal. She’s direct while compassionate. She is passionate about her clients and their healing. She goes above and beyond to be on the cutting edge of new information that will benefit her clients. She’s a forever learning and growing therapist that is helpful to clients and colleagues. She consistently working with other clinicians to educate and mentor them into better and more ethical practices.”
— Caroline Kobylisnki
LPC-S, LCDC, EMDR Certified, Master ART Certified

