Experts in Helping You Heal

We Specialize In Meeting You Where You Are

Whether you are at the beginning phases of your treatment or towards the end, we will meet you right there. We specialize in using all the tools in our toolbox to show up in a way that supports you. Sometimes we have direct conversations, sometimes we laugh, sometimes we cry, and sometimes silence is the answer. We can’t wait to join your journey!

We started Prime Counseling in order to give our client’s the perfect place to begin their healing journey.

Our counselors have been in your shoes. We have sprinted to our own therapy session during a lunch break and realized we forgot to leave time to eat. We have had baby-sitters cancel and needed to switch to online therapy at the last minute. Fought to be heard by someone who clearly doesn’t get it or us. This is why we created Prime Counseling; to fit our client’s personal needs and surpass their expectations of care.

When you read our therapists’ bios, you will see that we are not shy about our own mental health diagnoses and struggles. We work with the behaviors and diagnoses that we have walked through ourselves. The owner of Prime, Jennifer Shotwell, often shares about her recovery of Borderline Personality Disorder and substance use. The niche areas of mental health that we work with can often feel misunderstood at a typical counseling practice.

Jennifer Shotwell’s Story:

My story includes feeling misunderstood and overwhelmed with the incorrect information being shared with me in therapy. It felt that all the help I was getting was only looking at the external coping skills and behaviors. I kept being told '“stop drinking” when seeking substance abuse help or “you need to be nicer” when seeking support for broken friendships. I remember feeling that I would never get the help I needed. It wasn’t until I had messed up my life pretty bad that someone finally asked what else was going on. At Prime Counseling, we skip the first part and immediately dive into the core issues negatively impacting your life and relationships.

Testimonials

“I am a Licensed Professional Counselor and I would not hesitate to refer clients to Prime Counseling. They are a great balance of professional, wise, funny, compassionate, and strong/firm. Finding the right counselor can be difficult but the counselors at Prime are open to hearing what you need to make sure it is the right fit for you. They are well trained and are constantly learning more to provide high quality individualized therapy.”

— Rebeca Hogg, MA, LPC, RPT Owner of Canvas Counseling and Wellness

“ The counselors at Prime know addiction inside and out and have helped save countless lives by walking with thier clients through relapse and the recovery process. They are trauma informed and coach clients through complex trauma recovery. They have made a phenomenal mentor to other therapists, myself included, as well as being caring counselors for clients. ”

— Laura Woods, MA, LPC Owner of River Woods Counseling

“I was truly excited to hear about the formation of Prime Counseling. I cannot stress enough how highly I would recommend this practice to someone in need of a counselor. Jennifer Shotwell is a brilliant therapist and has a beautiful heart that exudes authenticity and genuine care. ”

— Caleb Parette, LCDC Intern and Community Relations Specialist at Casa Colina

“I cannot speak highly enough of the clinicians at Prime. They operate with the highest ethical standards and extremely warm hearts. I have had the privilege of working with both of them and have great respect for their therapeutic process and client care. They go above and beyond to meet the needs of their people. Jennifer is a straight shooter down to her daily outfit of leggings and yoga wear. They collaborate well with others and I am so thrilled that they have gone into practice together. Prime Counseling will always meet the needs of their clients and they are willing to get creative to do so. ”

— Caroline Kobylinski, MA, LPC, LCDC, EMDR Trained, Assistant Clinical Director of Chapter House Counseling Center & Sober Living